Order Processing and Home Delivery

• *Our delivery coverage is within 50-miles of a Costco Wholesale warehouse and includes Alaska, Hawaii and Puerto Rico. (Some exceptions apply). Orders shipped to Alaska, Hawaii or Puerto Rico will have an additional shipping and handling charge calculated and applied at checkout. To confirm availability in your area, enter the delivery zip code at the top of the item page.
• Your order will be shipped from one of our Costco Logistics fulfillment centers or from a supplier distribution center. We do not ship from or to Costco Wholesale warehouses
• Please confirm your phone number, email address, and ship-to address during the checkout process, as this information is used to contact you for delivery arrangements.
• Select your delivery date at checkout. If scheduling is not available during checkout, the carrier will contact you to set up an appointment with a delivery window.
• Once your order has been placed, you will receive an email stating that Costco.com has received your order.
• The night before your delivery appointment, approximately 6-9PM local time, you will receive an automated call from Costco Logistics, or the assigned carrier, at the primary phone number listed on your order providing you with a two hour delivery window.
• SMS text opt-in is available at checkout, under Order Contact Information. If selected, you will also receive a text message the night prior to delivery and the morning of the scheduled delivery.
• All orders must take delivery within 10 days after contact from the delivery agent. If the delivery agent is unable to reach you after multiple attempts, your order may be returned to inventory and refunded to your original form of payment.

Standard shipping via common carrier "Threshold Delivery" is included in the quoted price. "Threshold Delivery" includes placement inside your front door or garage. Delivery can only be made inside the front door on the ground floor of multi-level housing. Carrier will call or email to set up a delivery appointment. Please include a daytime phone number in the shipping information at the time of check out and please monitor your emails for an opportunity to set your delivery appointment. Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday, and will be scheduled as a 4 hour window. Extraordinary delivery requirements may necessitate an additional fee to the carrier. NOT INCLUDED: Placement in your room of choice, removal of packing materials and assembly are NOT included.

Costco.com products can be returned to any of our more than 800 Costco warehouses worldwide.

• Please visit Samsung.com/us/support/ or call 1-800-SAMSUNG / 1-800-726-7864 from 8:00 AM to Midnight Monday to Friday, from 9:00 AM to 11:00 PM, Saturday and Sunday (Eastern).