Prescription Auto Refill Program
Costco Mail Order Pharmacy offers an Auto Refill Reminder Program to prevent disruption in your medication therapy.
To set up individual prescriptions for Auto Refill, you click the "on" or "off" button under the Auto Refill column selection. This can be done while on Prescription Status page or Refill Prescription page.
What to expect on Auto Refill?
Before each refill is processed in our system, an email will be sent to you for final confirmation. A positive confirmation is required before each fill in order to meet all state and federal regulations. You will have 72 hours to check the consent, "Yes, Refill Prescription" button to start the refill process. Once accepted, please allow up to 72 hours for you and Costco customer service to check on the status of prescription processing. If you do not respond with a consent via email or by phone within 72 hours, your auto refill prescription will be disenrolled from the auto refill program and will not ship. To reactivate the auto refill at a later date, please visit Prescription Status page or Refill Prescription page. A valid credit card must be on file to use this service. Please note auto refills will not be available for controlled substance medications and non-maintenance medications.