Pharmacy Member Service
Phone:
1-800-607-6861
Fax:
1-800-633-0334
Email:
webpharmacy@costco.com
Hours of Operation:
Pharmacy is available 24/7
to refill prescriptions,
order new prescriptions and
check prescription status.
A Costco pharmacy agent is available
Monday- Friday
5:00 a.m. to 7:00 p.m. PT.
Saturday
9:30 a.m. to 2:00 p.m. PT.
How to Use the Home Delivery Pharmacy
Follow the instructions below to place your first order with the Home Delivery pharmacy.
1. Set up an account
- If this is your first time shopping on Costco.com, register for an account under Sign In.
- New shoppers will be prompted to submit billing, shipping, payment, and health information. If you are a returning shopper, enter your email and password under Sign In.
2. Order a prescription
- Return to pharmacy.costco.com and select an order type.
- New Prescription - Enter your prescriber's information, enter the drug information, and select a shipping method.
- Refill Prescription - Select from a list of prescriptions you have previously filled at the Home Delivery pharmacy.
- Transfer Prescription from Warehouse - Enter the Costco pharmacy at which your prescription is currently located. Give us the presciption number and we will transfer the prescription.
3. Verify your prescription request
- Verify your order is correct.
- If you need to make changes to your order, billing address, or shipping address, click Add/Change Address and submit your changes.
- If the information in your order is correct, click Complete Prescription Request.
4. Receive your order
- Your order will be processed within 1-4 days of the pharmacy receiving your prescription.
- Once the order is processed and payment is confirmed, we will ship your order via the shipping method you selected.