Auto Refill

Pharmacy Member Service

Phone:
1-800-607-6861

Fax:
1-800-633-0334

Email:
webpharmacy@costco.com

Hours of Operation:

Pharmacy is available 24/7
to refill prescriptions,
order new prescriptions and
check prescription status.

A Costco pharmacy agent is available
Monday- Friday
5:00 a.m. to 7:00 p.m. PT.
Saturday
9:30 a.m. to 2:00 p.m. PT.

How to Use the Home Delivery Pharmacy

Follow the instructions below to place your first order with the Home Delivery pharmacy.

1. Set up an account

  • If this is your first time shopping on Costco.com, register for an account under Sign In.
  • New shoppers will be prompted to submit billing, shipping, payment, and health information. If you are a returning shopper, enter your email and password under Sign In.

2. Order a prescription

  • Return to pharmacy.costco.com and select an order type.
  • New Prescription - Enter your prescriber's information, enter the drug information, and select a shipping method.
  • Refill Prescription - Select from a list of prescriptions you have previously filled at the Home Delivery pharmacy.
  • Transfer Prescription from Warehouse - Enter the Costco pharmacy at which your prescription is currently located. Give us the presciption number and we will transfer the prescription.

3. Verify your prescription request

  • Verify your order is correct.
  • If you need to make changes to your order, billing address, or shipping address, click Add/Change Address and submit your changes.
  • If the information in your order is correct, click Complete Prescription Request.

4. Receive your order

  • Your order will be processed within 1-4 days of the pharmacy receiving your prescription.
  • Once the order is processed and payment is confirmed, we will ship your order via the shipping method you selected.